Explaining the time of shipping and delivery time for customers
How long will it take for the buyer to receive their order?
Your product will go into the handling process shortly after your order has been submitted.
To estimate when you can expect your order, kindly consider these factors when calculating the Estimated Delivery Date applied in Regular seasons:
– Handling time:
+ After your payment is authorized and verified, your order will go into the handling process and this process often takes 2 – 7 days depending on which product you purchase.
– Transit Time:
+ After the handling process is completed, your order will be shipped out and it will take a few more days to arrive at your address.
*Please note:
Holiday and peak seasons: Due to certain US and International Holidays, especially in peak seasons, it may take additional 7 days for both domestic and international delivery.
How Can I Track My Order?
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5 – 7 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
If it is over your estimated arrival date, and your order falls into one of these cases, please contact our support team for further assistance:
– Your US domestic order with Standard shipping is still in transit after 10 business days from the shipped date.
– Your US domestic order with Express shipping is still in transit after 06 business days from the shipped date or tracking does not update after 06 business days.
– Your International order is still in transit after 4 weeks from the shipped date.
For International Orders
It depends on the destination country that the receiver would receive an announcement via letter, email, call from Customs or courier services. The payment value depends on the total value of the package and varies by country.
Order in queue
After your payment has posted, your order will go into a waiting queue for 4 hours before being sent to a fulfiller. During these 4 hours, you can change the order detail (change size, color, quantity) or cancel the order.
Shipping times and costs
Orders shipping within the USA
Shipping costs & times
- United States:
Amt
Standard
(3-12 business days)1st
$6.99
adding item
$2.99
*Shipping to Alaska, Hawaii, Puerto Rico, and unincorporated territories of the United States can take an additional 7 – 12 business days.
*Shipping fee may be different depending on the location you choose for the parcel.
*Note
Shipping costs for international orders shipped to countries outside the US will vary depending on the customer’s delivery address.
To get an accurate price quote for shipping, please add the items you want to your cart and proceed to checkout, then select your shipping destination country from the checkout’s drop-down menu.
All shipments are provided with a tracking link. Please feel free to follow the tracking link to check your delivery status.
Can I ship the order to multiple addresses?
Fulfillers ship only to single destination shipping. If you wish to ship to multiple locations, please order separately with separate addresses.
Can I ship to a PO box or Military APO/ FPO?
You can have your order shipped to PO boxes and military APO/ FPO.
Shipment to APOs can take up to 40-45 days to be delivered. Please note that once your parcel has entered the army area, we will not be able to update the status of shipping for security reasons.
*Only available for POX box or Military APO/FPO within US.
VAT taxes will be charged?
We do not collect any tax for international shipping. All taxes and duties fees are the responsibility of the receiver.
The VAT charges may be vary according to the country. We recommend contacting your local custom officer for more information.